Fulfillment Policy

Fulfillment Policy for Far Side Consulting

  1. Introduction
    • This policy outlines the terms and conditions for the fulfillment of services provided by Far Side Consulting, specializing in web design, SEO services, and software solutions.
  2. Service Offerings
    • Far Side Consulting offers the following services:
      • Web Design
      • SEO Services
      • Software Solutions
  3. Web Design
    • Web design projects can be fulfilled through two pricing models:
      • Subscription Basis
      • Project-Based Pricing
    • Clients can choose the pricing model that best suits their needs.
  4. SEO Services
    • SEO services are provided on a retainer basis.
    • Payment is due at the beginning of each month.
    • Far Side Consulting does not guarantee specific SEO results but commits to providing dedicated SEO efforts.
    • Pricing: Every $100 corresponds to 1 hour of dedicated SEO work.
  5. Scope of SEO Work
    • SEO services may overlap with web design work in certain cases.
    • SEO services include:
      • On-Page SEO (Optimizing web pages, meta descriptions, etc.)
      • Off-Page SEO (Building backlinks, citations, Google My Business profile optimization)
      • Blogging (Creating and publishing 2 articles per month)
      • Creating Landing Pages for services or service areas
  6. Client Collaboration
    • Clients are encouraged to actively collaborate with Far Side Consulting throughout the project.
    • Regular communication and feedback are essential to achieving project success.
  7. Payment
    • Invoices for web design projects are issued according to the chosen pricing model (subscription or project-based).
    • SEO services are billed on a monthly basis at the start of each month.
  8. Project Timelines
    • Project timelines will be established and communicated to the client at the beginning of each project.
    • Timely completion of tasks and milestones is crucial for project success.
  9. Client Responsibilities
    • Clients are responsible for providing necessary information, content, and access to resources required for project fulfillment.
    • For SEO services, clients should communicate their budget, goals, and preferences to guide Far Side Consulting’s efforts effectively.
  10. Changes and Revisions
    • Clients may request changes or revisions during the project.
    • Any additional work beyond the initial scope may incur additional charges, which will be communicated and agreed upon in writing.
  11. Rights to Images and Copy
    • Far Side Consulting retains the rights to images and copy provided by the client for use in web design and SEO services, unless otherwise agreed upon in writing.
  12. Refund Policy
    • Refunds are not permitted without written notice of cancellation.
    • If no written communication of cancellation is received, refunds are at the discretion of Far Side Consulting.
  13. Confidentiality
    • Far Side Consulting will maintain the confidentiality of all client information and project details.
  14. Termination
    • Both parties have the right to terminate services with written notice.
    • Applicable refund or payment settlement terms will be outlined in the termination agreement.
  15. Dispute Resolution
    • Any disputes arising from the fulfillment of services will be resolved through amicable negotiations.
  16. Review and Updates
    • This policy may be updated from time to time to reflect changes in services or business practices.
    • Clients will be notified of any significant policy changes.
  17. Contact Information
    • Contact details for Far Side Consulting, including customer support, will be provided for client inquiries and support.

By following this fulfillment policy, Far Side Consulting aims to provide high-quality web design, SEO, and software services while ensuring transparency and effective collaboration with clients, including the retention of rights to images and copy provided by the client.