Fulfillment Policy | Hello Far Side

Fulfillment Policy for Far Side Consulting

Introduction
- This policy outlines the terms and conditions for the fulfillment of services provided by Far Side Consulting, specializing in web design, SEO services, and software solutions.
Service Offerings
- Far Side Consulting offers the following services:
  - Web Design
  - SEO Services
  - Software Solutions
Web Design
- Web design projects can be fulfilled through two pricing models:
  - Subscription Basis
  - Project-Based Pricing
- Clients can choose the pricing model that best suits their needs.
SEO Services
- SEO services are provided on a retainer basis.
- Payment is due at the beginning of each month.
- Far Side Consulting does not guarantee specific SEO results but commits to providing dedicated SEO efforts.
- Pricing: Every $100 corresponds to 1 hour of dedicated SEO work.
Scope of SEO Work
- SEO services may overlap with web design work in certain cases.
- SEO services include:
  - On-Page SEO (Optimizing web pages, meta descriptions, etc.)
  - Off-Page SEO (Building backlinks, citations, Google My Business profile optimization)
  - Blogging (Creating and publishing 2 articles per month)
  - Creating Landing Pages for services or service areas
Client Collaboration
- Clients are encouraged to actively collaborate with Far Side Consulting throughout the project.
- Regular communication and feedback are essential to achieving project success.
Payment
- Invoices for web design projects are issued according to the chosen pricing model (subscription or project-based).
- SEO services are billed on a monthly basis at the start of each month.
Project Timelines
- Project timelines will be established and communicated to the client at the beginning of each project.
- Timely completion of tasks and milestones is crucial for project success.
Client Responsibilities
- Clients are responsible for providing necessary information, content, and access to resources required for project fulfillment.
- For SEO services, clients should communicate their budget, goals, and preferences to guide Far Side Consulting’s efforts effectively.
Changes and Revisions
- Clients may request changes or revisions during the project.
- Any additional work beyond the initial scope may incur additional charges, which will be communicated and agreed upon in writing.
Rights to Images and Copy
- Far Side Consulting retains the rights to images and copy provided by the client for use in web design and SEO services, unless otherwise agreed upon in writing.
Refund Policy
- Refunds are not permitted without written notice of cancellation.
- If no written communication of cancellation is received, refunds are at the discretion of Far Side Consulting.
Confidentiality
- Far Side Consulting will maintain the confidentiality of all client information and project details.
Termination
- Both parties have the right to terminate services with written notice.
- Applicable refund or payment settlement terms will be outlined in the termination agreement.
Dispute Resolution
- Any disputes arising from the fulfillment of services will be resolved through amicable negotiations.
Review and Updates
- This policy may be updated from time to time to reflect changes in services or business practices.
- Clients will be notified of any significant policy changes.
Contact Information
- Contact details for Far Side Consulting, including customer support, will be provided for client inquiries and support.

By following this fulfillment policy, Far Side Consulting aims to provide high-quality web design, SEO, and software services while ensuring transparency and effective collaboration with clients, including the retention of rights to images and copy provided by the client.